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Online Catalogue > Avaya IP Office  > CCR Extra Licences

Avaya IP Office Licence - R6 Advanced Edition Avaya IP Office Licence - R6 Advanced Edition

Enables CCR 1 Supervisor 1 wallboard & contactstore - requires Preferred edition 


Price: £1,264.02 (Excluding VAT at 20%)


Avaya IP Office Licence - Customer Service Agent x1 Avaya IP Office Licence - Customer Service Agent x1

Customer Service Agent: This profile is targeted at employees who are responsible for fielding customer service calls. It provides them with a web browser interface to view key statistics in real-time. 


Price: £197.55 (Excluding VAT at 20%)


Avaya IP Office Licence - Customer Service Agent x5 Avaya IP Office Licence - Customer Service Agent x5

Customer Service Agent: This profile is targeted at employees who are responsible for fielding customer service calls. It provides them with a web browser interface to view key statistics in real-time. 


Price: £987.75 (Excluding VAT at 20%)


Avaya IP Office Licence - Customer Service Agent x20 Avaya IP Office Licence - Customer Service Agent x20

Customer Service Agent: This profile is targeted at employees who are responsible for fielding customer service calls. It provides them with a web browser interface to view key statistics in real-time. 


Price: £3,951.03 (Excluding VAT at 20%)


Avaya IP Office Licence - R6 Customer Service Supervisor x1 Avaya IP Office Licence - R6 Customer Service Supervisor x1

Customer Service Supervisor: This profile enables service supervisors to track measure and create reports for agent (or group of agents) productivity via a web browser interface. 


Price: £236.12 (Excluding VAT at 20%)


Avaya IP Office Licence - Customer Service Supervisor x10 Avaya IP Office Licence - Customer Service Supervisor x10

Customer Service Supervisor: This profile enables service supervisors to track measure and create reports for agent (or group of agents) productivity via a web browser interface. 


Price: £1,787.86 (Excluding VAT at 20%)


Avaya IP Office Licence - Customer Service Supervisor x20 Avaya IP Office Licence - Customer Service Supervisor x20

Customer Service Supervisor: This profile enables service supervisors to track measure and create reports for agent (or group of agents) productivity via a web browser interface. 


Price: £2,697.43 (Excluding VAT at 20%)


Avaya IP Office Licence - Upgrade Contact Center Control to Customer Call Reporter Avaya IP Office Licence - Upgrade Contact Center Control to Customer Call Reporter

Upgrade license for existing CCC customers to CCR does not require advanced edition if using upgrade licence 


Price: £1,279.65 (Excluding VAT at 20%)

Online Catalogue > Avaya IP Office  > CCR Extra Licences