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 | A complete IPECS system in a single package! Contains MFIM Call Server and IPECS system handsets. |
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 | The IPECS range of call servers use an IP based connectivity, allowing to run your internal telephony system over your LAN, with a mix of dedicated IP handsets, or computer based soft phones. This highly reliable purpose-built server controls and maintains communication between end-points and shared network resources. You can select the Call Server to best meet your needs based on the size of your business from 20 to 2400 users. |
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 | IPECS line gateways extend your system's reach to analogue or ISDN trunk lines on the PSTN. They provide multiple channels for conversations and have a standardised, plug and play architecture that makes it easy to deploy additional lines. |
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 | Classed as both, since a IPECS VoIP gateways can be used to add IP extensions or SIP trunk lines to an IPECS system. Since they work over the same LAN and broadband connections your computers are connected to, the savings in installation and maintenance are significant. |
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 | These IPECS station gateways allow you to add Digital and Analogue handsets to a system. These can be found in the section LG Universal handsets, and range from entry level non-display handsets to videophones. |
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 | These gateways add Voicemail and multi-way conferencing capabilities to your IPECS system. This allows you to to enhance the customer calling experience and improve employee productivity. |
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 | These gateways are required if you want to add base stations for the system DECT handsets (GCC-400H to GDC-500H). These system DECT handsets have a range of 50 to 200 meters and allow you to extend all the call features of the IPECS system to roving workers. Ideal for factories, workshops, or anywhere where you're likely to be doing business on the move. The handsets can be found in LG Universal handsets below. |
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 | Physical hardware to support an IPECS system, such as mounting brackets and Power Supply Units. A wide range of mounting solutions is available. |
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 | LG data switches that allow you to expand the reach of your IP based IPECS system. Some can supply Power over Ethernet (PoE), allowing you to power your handsets without needing separate power supplies and power sockets. |
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 | Software installed on a system basis, such as licences for additional ISDN lines or Telephony Integration (TAPI) software. The software can also provide more sophisticated features, such as Local Survivability (maintaining a system from an alternate call swerver if the first one fails), Application Interface Messaging combines TAPI with advanced call control features, and Network Management gives you full control of your entire system from a single intuitive web interface. |
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 | These applications are installed on a PC connected to the IPECS system. The IPECS Attendant Console allows a user to monitor the state of all the extensions on a system, whether idle, busy or on hold. It integrates with back end databases to provide additional information and has softphone and hotel functions. The Unified Communications system integrates all of your modes of communications into a single graphical user interface, giving access to a wide range of video, text and graphic collaborative and messaging services. |
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 | LG IPECS Communicator is the mobile application that turns your iPhone or Android smartphone into a fully featured IPECS extension. You can enjoy the rich call features of your desktop phone with a simple touch on your smart phone, while security is guaranteed.
Basic call features including dialing, call pick-up, call hold/call waiting, call transfer, call recording via a WAV file and even three way conferencing are available. Other features such as Short Message Service (SMS), a call log for missed, dialled and received calls, and even a fully integrated phone book are supported. |
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 | These applications support additional system wide functionality such as Call recording. The Call Recording application is computer based, recording all conversations as encrypted files that can then by exported as WAV files and e-mailed. The IPECS Call recorder requires a Server licence plus one licence per user (Agent). |
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 | A complete integration solution for Microsoft Outlook software and IPECS, including TAPI licence. By integrating the ability to make, receive and transfer calls as well as being able to quickly see colleagues presence on your desktop, telephony becomes just another mouse click. PHONE-LINK delivers a new way of engaging with your desk phone and communicating with customers and colleagues. |
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 | A complete communications management suite for IPECS. Users can manage their desktop phones, view real-time and historical call data, see the status of other extensions and securely record all external telephone calls. iBOSS can display real-time queue levels, detailed missed call data, agent availability and performance via the real-time dashboard using customisable widgets. |
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 | Voicemail to E-mail software for the IPECS system. |
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 | Legacy versions of the physical hardware to support an IPECS system, such as mounting brackets and Power Supply Units. These are older style, but still useable. Included for repair and replacement purposes. |
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 | Legacy LG data switches which have been superceeded by the newer models. Included for repair and replacement purposes. |
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